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Ordering & payment

Q.What is Paypal?
Ans.PayPal lets anyone with an email address send and receive money online, and is the most experienced credit card and check processing company on the internet. PayPal uses existing financial infrastructures of bank accounts and credit cards, and acts as the only intermediary between the Buyer (You), and the Seller (eWellnessMall.com). This is what makes PayPal the most trusted online payment system.
 
Q.How safe are payments using PayPal?
Ans.PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. All systems are monitored 24 hours a day, 7 days a week. When using PayPal, your financial information is always safe.
 
Q.Do I need to open a PayPal account to make a purchase?
Ans.You do not need to have a Paypal account to make a purchase. PayPal accepts all Major Credit and Bank Cards at the payment stage without the need for a PayPal account. However, we encourange you to sign up paypal account to have a smoother and faster transaction.
 
Q.Does it cost extra to use PayPal?
Ans.Paypal account is free. There are no hidden fees or costs with PayPal
 
Q.Why should I sign up for a PayPal account?
Ans.Because signing up for a PayPal account provides more safety and privacy than just giving your credit card information to a merchant. It protects the Seller against fraud, and protects your privacy and security better than any other online payment system. Besides, you also need paypal account to receive payment for affiliate commission.
 
Q.If I don’t want to pay online with credit card, can I make offline payment and order?
Ans.Yes, you can email to admin@ewellnessmall.com to have offline order & payment request but only applicable for Malaysian. Please remind that our affiliate program only for online payment. If you make offline payment, you will not entitle for the affiliate commission.
 
Q.Order from Foreign countries
Ans.When ordering from eWellnessMall.com you are considered the importer of record and must comply with all the laws and requirements of the country in which you are receiving the items. Your orders may be subject to import duties and/or taxes and any additional charges for custom clearance must be borne by you. eWellnessMall.com has no control over these charges and does not assume responsibility for the ordered goods meeting local customs laws and/or duties and taxes. Custom policies vary widely from country to country, and you should contact your local customs office for further information. If the package is refused due to your refusal to pay customs tax and/or duties, and subsequently returned to eWellnessMall.com, you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.
 


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